Printing Envelop issue

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Level 1

8 points

Printing Envelop issue

I can print a letter but not an envelop. I fill in the address details, format it, etc. but it does not show up on the preview. Nor does it print.

MacBook Pro 13", macOS 10.15

Posted on Jan 29, 2020 10:30 PM

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Answer 1

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jblanchard1

Level 2

240 points

Jan 30, 2020 8:58 AM in response to Printhelpnow

What app are you printing from? If the thumbnail is blank, that sounds like the content - maybe the font? - is causing the problem. You could try changing the font or using a different printer, but sending feedback to Apple would be helpful:

https://www.apple.com/feedback/macos.html

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Answer 2

Printhelpnow Author

Level 1

8 points

Jan 31, 2020 11:06 AM in response to jblanchard1

I am using Word on a Mac. MacOS Catalina latest version on a new HP printer 7155. I have tried different settings Font and and quality but no luck. It will print a letter without an issue so the intra devices communication seems to be ok..

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Printing Envelop issue

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