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Charged for items on my bank statement from Apple billing that I haven’t done

I have been charged for 2 items on my bank account, one for £4.99 and one for £7.49 that I haven’t done. I have followed all the sets that your site suggested and nothing cleared it up. It’s not even on my purchase history or subscription?


please can you look into this and refund me these charges.


the bill numbers are:

£4.99 - 0058616233

£7.49 - 0038818864


thank you

Posted on Jan 30, 2020 3:00 AM

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Posted on Jan 30, 2020 8:14 AM

This is primarily a user-to-user support forum; other Apple users like you.


If the other things in the following link didn't help, use the link in item 5 to contact Apple: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

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Charged for items on my bank statement from Apple billing that I haven’t done

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