Face ID
When resetting my Face ID, because it just stopped working, it keeps telling me to lower the iPhone and when you lower the iPhone it says to higher the iPhone then says your face is out of view. Very frustrating!
iPhone 11
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When resetting my Face ID, because it just stopped working, it keeps telling me to lower the iPhone and when you lower the iPhone it says to higher the iPhone then says your face is out of view. Very frustrating!
iPhone 11
You are welcome. Have you tried doing a factory reset?
Backup - Restore your device from an iCloud or iTunes backup
If that doesn't work, as suggested in the Apple Support article above.
If you can’t enroll your face, take your device to an Apple Retail Store or Apple Authorized Service Provider or contact Apple Support.
Thank you, gave all that a try but it is still telling me to “lower/higher” iPhone then telling me I’m out or range. It won’t go beyond that screen.
Face ID