Newsroom Update

The redesigned iPad Air and new iPad Pro with Apple silicon are now available. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

i pencil not working anymore

My pencil has suddenly gave me probs. I have no compatibility issues- all hardware is good. One day, tried to use my pencil and iPad wouldn't recognize it. When I insert the pencil to charge it will not charge and seems loose in the charge port. The charger for the iPad works just fine and will charge my iPad as it should. I bought a charger just for the iPencil. It now will NOT pair and since it fits loosly in the iPad it won't connect. WHAT DO I DO?? The latest update for iPad seems to have KILLED my iPencil!! Apple people PLEASE help!!!

iPad Pro, iOS 13

Posted on Jan 30, 2020 7:37 AM

Reply
Question marked as Best reply

Posted on Jan 30, 2020 8:45 AM

Hello,


You will need to call Apple for assistance.


Contact AppleCare



Similar questions

1 reply

i pencil not working anymore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.