“Phone audio” is draining my battery on a new iPhone 11

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“Phone audio” is draining my battery on a new iPhone 11

Phone audio is draining my battery on the latest 24 hours. It says 7 minutes on screen but drained 17% of my battery. I have a new iPhone 11 with 1 week of usage. Please help

Posted on Jan 30, 2020 7:01 PM

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Answer 1

Brian_P7

Community Specialist

Feb 2, 2020 4:02 PM in response to alonsoma14

Hey alonsoma14,

I'd be glad to look into the issue you mentioned with phone audio showing up as a cause for the battery depletion of your iPhone.

Since this began, have you restarted your iPhone? If not, Restart your iPhone and then give it a day or so to gauge the impact of that step. Let me know if you notice positive change.

You may also want to take a look at iPhone Battery and Performance.

Thanks!

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Answer 2

alonsoma14 Author

Level 1

10 points

Feb 4, 2020 6:15 AM in response to Brian_P7

Hi Brian_P7,

After I noticed this problem with the "phone audio", I checked the iOS version and I had an update request. I updated to the last version (always do in time) so my phone restarted too. Since the last updated I haven´t found more "phone audio" problems. It´s been like 3 days and everything is okay, so I will let you know if it happens again.

Thanks for the help!

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Answer 3

brenden dv

Community Specialist

Feb 4, 2020 12:01 PM in response to alonsoma14

Hello alonsoma14,

This is wonderful news. Also, if you run into any other issues, be sure to post about them on the Apple Support Communities for assistance.

Have a great day.

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“Phone audio” is draining my battery on a new iPhone 11

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