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Logitech slim folio keyboard for iPad 6th Gen

I just purchased the Logitech slim folio for iPad 6th gen. I have 2 ipad 6th Gen, it works perfectly on one iPad but on the other iPad only some keys work like home key. Can’t type at all. Why does it work on one and not the other. Both have the latest software and both it pairs on Bluetooth and accepts the code you enter on the keyboard to pair, but only one iPad it works on... any help appreciated

iPad (6th gen) WiFi

Posted on Feb 1, 2020 2:13 AM

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Question marked as Top-ranking reply

Posted on Feb 1, 2020 4:24 AM

Perhaps try a forced-restart of the affected iPad:

https://support.apple.com/en-gb/guide/ipad/ipad63d30b5a/ipados


If that doesn’t work, your next step would be to restore the affected iPad to factory settings:

https://support.apple.com/en-gb/HT201252


The full restore process will reinstall a fresh copy of the most recent version of iOS/iPadOS supported by the device.

6 replies
Question marked as Top-ranking reply

Feb 1, 2020 4:24 AM in response to Robba0505

Perhaps try a forced-restart of the affected iPad:

https://support.apple.com/en-gb/guide/ipad/ipad63d30b5a/ipados


If that doesn’t work, your next step would be to restore the affected iPad to factory settings:

https://support.apple.com/en-gb/HT201252


The full restore process will reinstall a fresh copy of the most recent version of iOS/iPadOS supported by the device.

Logitech slim folio keyboard for iPad 6th Gen

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