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I just purchased the Logitech slim folio for iPad 6th gen. I have 2 ipad 6th Gen, it works perfectly on one iPad but on the other iPad only some keys work like home key. Can’t type at all. Why does it work on one and not the other. Both have the latest software and both it pairs on Bluetooth and accepts the code you enter on the keyboard to pair, but only one iPad it works on... any help appreciated
iPad (6th gen) WiFi
Perhaps try a forced-restart of the affected iPad:
https://support.apple.com/en-gb/guide/ipad/ipad63d30b5a/ipados
If that doesn’t work, your next step would be to restore the affected iPad to factory settings:
https://support.apple.com/en-gb/HT201252
The full restore process will reinstall a fresh copy of the most recent version of iOS/iPadOS supported by the device.
Perhaps try a forced-restart of the affected iPad:
https://support.apple.com/en-gb/guide/ipad/ipad63d30b5a/ipados
If that doesn’t work, your next step would be to restore the affected iPad to factory settings:
https://support.apple.com/en-gb/HT201252
The full restore process will reinstall a fresh copy of the most recent version of iOS/iPadOS supported by the device.
The hard reset worked 👍
why is my logitech slim folio not working with ipad 6th generation after the update of sofware
Being in touch with your support team Apple Case ID 101013118861/101012263675 with no success of resolving it.
Tried resetting but doesn’t work. It was working fine until the recent Apple update
same problem not resolved
Logitech slim folio keyboard for iPad 6th Gen
