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When opening "All my files" in Microsoft Word for Mac I am unable to download any file and dropdowns from the top bar are all black

When opening "All my files" in M/S Word for Mac I am unable to click and open any file in fact the drop downs on the top bar are all black

iMac 21.5", macOS 10.12

Posted on Feb 1, 2020 9:54 PM

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Question marked as Top-ranking reply

Posted on Feb 2, 2020 12:32 PM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.

3 replies

When opening "All my files" in Microsoft Word for Mac I am unable to download any file and dropdowns from the top bar are all black

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