iPad screen repair - Genius Bar

Your iPad will be inspected and assessed by the Genius Bar Team. Only they will be able to provide you with a definitive answer. That said, if there is no evidence of physical damage to the device, the you should have reasonable expectation of success.

I hope you have found this information helpful.

Apple Stores don’t offer screen repairs - but might instead offer you are chargeable “exchange” for a reconditioned device of the same model. The exchange, if offered is immediate - so yes, you could “walk out” with a replacement device.

The exchange would only be offered if the screen has a defect. A device with signs of other physical damage might not be accepted.