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Storage

I get the message that I don’t have enough storage to make backup of my photo and WhatsApp. If I check my storage I still have 80GB left on my IPhone and 1,5 TB in my iCloud. Does anyone know what I can do to make backups again.

iPhone XR

Posted on Feb 2, 2020 11:39 AM

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Question marked as Top-ranking reply

Posted on Feb 2, 2020 11:58 AM

It doesn't matter how much space you have left on your iPhone because you would create the backups on iCloud and/or your computer. The free space for a back up matters on your iCloud and/or your computer. In our case, you stated that you have 1.5TB of space left on your iCloud so there should not be an issues backing up your iPhone there. Let's check out and verify your iCloud space usage. Go to Settings-->>Apple ID (Your Name up top)-->>iCloud-->>Manage Storage and check to see how much space is available and how much space is your iPhone actually using on the iCloud. It will also list out all the apps that are using iCloud and their space usage.

Question for you - Is your Apple ID the same as the Apple ID used for the iCloud account? If NOT then are you a part of family sharing?


Axel F.

1 reply
Question marked as Top-ranking reply

Feb 2, 2020 11:58 AM in response to reinoud192

It doesn't matter how much space you have left on your iPhone because you would create the backups on iCloud and/or your computer. The free space for a back up matters on your iCloud and/or your computer. In our case, you stated that you have 1.5TB of space left on your iCloud so there should not be an issues backing up your iPhone there. Let's check out and verify your iCloud space usage. Go to Settings-->>Apple ID (Your Name up top)-->>iCloud-->>Manage Storage and check to see how much space is available and how much space is your iPhone actually using on the iCloud. It will also list out all the apps that are using iCloud and their space usage.

Question for you - Is your Apple ID the same as the Apple ID used for the iCloud account? If NOT then are you a part of family sharing?


Axel F.

Storage

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