Problem you have already redeemed maximum number of these codes per apple ID
iPhone 6s, iOS 13
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User profile for user:
rose_10
User level:
Community Specialist
Hello and welcome to Apple Support Communities, youssouf145.
If I understand your post correctly, you are seeing a message that you've redeemed the maximum number of codes for your Apple ID. I’d like to help by getting you pointed in the right direction.
I'd recommend contacting Apple Support directly. You can do that here:
Thanks for using the Apple Support Communities. Take care.
