Just rec'd a text message to my iphone from 741-67 stating that my password was updated and my user name is SharelleNicole. I did not change my username or password and I do not know any SharelleNicole. Is this SharelleNicole stealing my id?

Just rec'd a text message to my iphone from 741-67 stating that my password was updated and my user name is SharelleNicole. I did not change my username or password and I do not know any SharelleNicole. Is this SharelleNicole stealing my id? Please help. Thank you.

iPhone 11

Posted on Feb 4, 2020 8:13 AM

Reply
3 replies

Feb 4, 2020 8:52 AM in response to jolanta177

You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised


 Apple ID Password Change


Note the restrictions in the article.


Apple ID Name Change


 What to do after you change your Apple ID or password - Apple Support     I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication


 Two Factor Authentification availability


 Apple ID - Using app-specific passwords


Apple ID - Two Step Verification App Specific Passwords


Apple ID - Two Step Verifications FAQ

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Just rec'd a text message to my iphone from 741-67 stating that my password was updated and my user name is SharelleNicole. I did not change my username or password and I do not know any SharelleNicole. Is this SharelleNicole stealing my id?

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