issue with logging into apple tv with child account

I’ve created an Apple Child Account but every time I try to log in on an Apple TV it gives me a message to go to the Apple Support website.

Apple TV 4K, tvOS 13

Posted on Feb 4, 2020 9:39 AM

Similar questions

Difficulty logging in to new Apple TV account I love Ted Lasso and wanted to share it, and the glories of Apple TV content with my girlfriend. I set up a new Apple ID on her Windows 11 laptop. All seemed fine. Used the web browser to go to Apple TV, entered the Apple ID and password and it gives me the message: "Before you can sign in on the web, first sign in to the Apple TV app on your iPhone or iPad. On a computer, sign in to Apple TV or iTunes." So I open a new tab in the browser, go to the Apple TV website, click sign in, enter the creds, and get the same message. It just takes me in a circle. I keep thinking I MUST be missing something. It just can't be that hard. Any thoughts? (FWIW, I have the same issue trying to log in to her account on my MacBook as well!) Thanks in advance for your help!
751 1
Sign in to Apple TV plus I am using a fire stick on my tv. I can not sign into Apple TV plus with my Apple id
751 1
Apple TV does not let me sign on because it says I have too many devices linked to my Apple ID, but I only have 4 devices come up when I check in my settings. What am I doing wrong? Apple TV does not let me sign on because it says I have too many devices linked to my Apple ID, but I only have 4 devices come up when I check in my settings. What am I doing wrong?
2748 1

1 reply

QuickPost

Level 10

103,437 points

Feb 4, 2020 1:16 PM in response to heinrichschultz

Hello,

You will need to call Apple for assistance.

Contact AppleCare

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

issue with logging into apple tv with child account

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up