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Apple Business Manager: Add existing Apple IDs to the account

Hey there everyone!


I'd need your help because I'm trying to set-up Apple Business Manager for my organization (Small Company) and I'm facing a problem:


We already have 8 devices each with its dedicated (previously created) Apple ID and I'd need to create new account on Apple Business Manager for these Apple IDs.


Thing is though, I can't seem to create any account since I get the error: "This managed Apple ID is taken".

I mean we created a bunch of Apple IDs prior to Apple Business Manager but it's not being managed by anyone in particular and I know for a fact that these accounts are not currently set-up in another Apple Business Manager account.


So my question is this: How can I add existing Apple IDs to Apple Business Manager ?


Thanks in advance!

Posted on Feb 5, 2020 2:46 AM

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Question marked as Best reply

Posted on Feb 5, 2020 8:38 AM

You can try asking Business Manager Support. See the Apple Support article(s) below.


 Get Support for Apple Business Manager


Apple Business Manager - Use Managed Apple IDs with


 Business - Get Started - Apple


Business Support


 Apple Business Manager User Guide



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Apple Business Manager: Add existing Apple IDs to the account

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