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Level 1

9 points

Defective IPhone Return

Hi all, I’ve lost the packaging apple sent me for the broken iPhone when they sent me the new one.

Can I send to Apple the broken one in a normal packaging?

iPhone X, iOS 13

Posted on Feb 5, 2020 9:32 AM

Top-ranking reply

Level 9

68,251 points

Posted on Feb 5, 2020 9:34 AM

Contact Apple support.

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