You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Defective IPhone Return

Hi all, I’ve lost the packaging apple sent me for the broken iPhone when they sent me the new one.

Can I send to Apple the broken one in a normal packaging?

iPhone X, iOS 13

Posted on Feb 5, 2020 9:32 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 5, 2020 9:34 AM

Contact Apple support.

2 replies

Defective IPhone Return

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.