Activation lock

My old phone I set up with my old work email that I don’t have any more I can’t remember pass word but I have changed Apple ID at some point to sell or use phone what do I do

iPhone SE

Posted on Feb 5, 2020 9:12 AM

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1 reply

Eric Root

Level 10

685,311 points

Feb 5, 2020 9:22 AM in response to Electricspain

If necessary, if you are the original owner, take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store.

Genius Bar Reservation US

or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.

Apple ID Support

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Apple Support by e-mail or chat

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Or fill out and submit this form.

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Activation lock

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