Apps not showing up in Microphone/camera access list in system preferences

You need to enable system integrity protection. hope this will help.

https://www.imore.com/how-to-turn-on-system-integrity-protection-for-mac

@shafferw - I know you resolved this issue with a reset of your hard drive. I ran into the issue today, whereby the Security and Privacy settings for Zoom and Skype were there yesterday, but gone today.

After rebooting and full shutdown and restart, the Security and Privacy settings would not return! I figured that if the settings were correct before, then there maybe some corruption in the settings file or elsewhere on the hard drive. After running, Disk Utility > First Aid, then Rebooted, the Security and Privacy settings returned.

Zoom, Skype, FaceTime, etc settings re-appeared and worked just like the previous day.

I hope this easy solution helps someone. Also, I recommend running Disk Utility > First Aid at least once a month, to keep Mac OS running happy.

I don't have a plus sign when I click on the Microphone option in accessibility settings:

Well I solved this problem but the cure is definitely painful. Erased the hard rive on my 2017 MacBkPro, clean installed and all the web based videoconference apps now install just fine. Now for rebuilding the drive without contamination is the next step.

Are you running the laptop closed?

It may seem like a silly question, but I just had the same issue and it turns out that, if you open the laptop then the apps will prompt you to use your microphone like you would expect (and appear in the security preferences list).

This is true, even if you are using an external microphone (Airpods, for example).

I managed to fix the problem. There was an update to VLC. I installed it. It requested access to the microphone. I granted it, and VLC was added to the list. So, this is apparently another conflict between apps not updated for Catalina and Catalina.

My solution was actually different. Apple support asked me if there was an update to the application. There was. When I updated, I got a dialog asking if I wanted to grant access to the microphone. I said yes, and the app appears with permission. Of course, the app doesn't work and save a file now, but that's a different issue.

I had this issue with GoToMeeting. Requesting access to the Microphone was easy, and the app showed up in the list so I could add it to the preferences, but trying to add the camera navigated to preferences without adding the app to the list.

Tried rebooting, uninstalling, deleting preferences, etc. Eventually I left the meeting and opened the app preferences (app name > preferences in the toolbar), and when I went to change the video settings the request popped up again to update privacy settings, only this time it added the app to the list in preferences (previously it would go to the list, but no app, no box to check).

Seems like there is something keeping the app from requesting access to the camera and adding its name to the list, given the range of apps that experience the issue. Eventually I was able to add it to the list, but it took over an hour of troubleshooting before the app finally showed up, and I don't believe any of the common troubleshooting (reboot, uninstall) had any impact.

I have recently started using Zoom during this lockdown time to stay in touch with friends but cannot get it to access the camera. The microphone is ok but I just show as a black rectangle with my name in the space. Why doe it not give me a list of applications that I can give access to the camera? I have no problem using my tablet (android not apple) but cannot do it with my MacBook Pro!!!!!! I have tried many things but nothing gives zoom access to the camera!

Please explain why this is so and has anyone looked into this as abut in the OS?

How can this be resolved quickly?

The current MacOS, Catalina, needs an application to request a resource before the user can grant access. Usually, you get a popup asking if you will allow that access the first time you launch that app. However, once the app requests access, it will also be listed in System Preferences so that you can grant or remove access. There is no way to manually add an app to the access list. Perhaps there should be.

In my case, the app I wanted to grant access to, vlc, was asking for access to my cam but not to my microphone. Someone asked if there was an update I had not installed. I checked. There was. I installed it. After installing the update, vlc asked for microphone access and I granted it. Problem solved. So, there are two issues here. First, there has been some kind of change in Catalina. Second, apps need to update to accommodate that change. I strongly doubt that Apple will reverse or modify whatever changed in Catalina, though it would be a nice enhancement to give us a plus sign (+) which allows us to grant access manually. You are more likely to get results if you ask the developer of the app to fix the issue from their side.

I was having this problem too, where the camera access list wasn't showing my Citrix application. I went through all the suggestions regarding system integrity, screentime, etc, but none of this worked.

I was finally able to get Citrix added to the camera access list by going to an application within Citrix that requested the use of the camera, and then it was added. It seems that for the camera, there is no "+/-" options because the application needs to request access.

The answer is simple after reading the posts. Launch Gotomeeting app, open Preferences from Gotomeeting drop down menu. Click on Webcam on left hand pane. Check Mac System Preferences Security&Privacy, open Privacy Pane and Goto....should be listed and checked on right hand pane.

I had this problem for a while and tried a ton of these solutions. The one that worked was the easiest just run First Aid in your Disk Utility and then restart. And apps like Skype should begin to ask for permissions again.

btw i’m running Catalina 10.15.6

I had the same problem with Zoom. It didn't show Microphone/camera access list in system preferences. I solved it by erasing the app and reinstalling it with safe mode (pressing shift while booting system). After install and giving proper access in preferences, reboot system and Zoom works just fine.

OMG thank you so much!!! I did the same mistake when trying to reduce time on the apps. I could no longer take pictures on Instagram and use the microphone on any apps including make videos on WhatsApp. I did what you say and all is working again. THANK YOU!!!