Apps not showing up in Microphone/camera access list in system preferences

I am trying to give apps like Skype and zoom access to my microphone and camera but no apps are showing up in the list System Preferences>Security & Privacy> Privacy.

MacBook Pro 13", OS X 10.10

Posted on Feb 5, 2020 10:45 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 2, 2020 11:45 AM

Try opening Finder and Go to ~/Library/Preferences, locate and delete the com.apple.systempreferences.plist file, restart your computer, and then try opening the App you need to add and hopefully it will send you to the Privacy Settings to enable it. (Detailed Steps for Deleting .plist files: https://discussions.apple.com/docs/DOC-4301)



I work as a Help Desk Technician and one person just reported a similar issue and the steps above worked.


They had no option to enable the application they needed to use in the Privacy settings.


I noticed the "+" button was missing on my machine as well (Catalina 10.15.4).


From my experience if System preferences is acting wonky, deleting the .plist file may fix the issue. Trying to create a new user account is another good troubleshooting step to test if it's a profile issue. If no resolve then I might try wiping and reinstalling MacOS and start from scratch.



57 replies

Jun 14, 2020 8:10 AM in response to juliayezbick

I have recently started using Zoom during this lockdown time to stay in touch with friends but cannot get it to access the camera. The microphone is ok but I just show as a black rectangle with my name in the space. Why doe it not give me a list of applications that I can give access to the camera? I have no problem using my tablet (android not apple) but cannot do it with my MacBook Pro!!!!!! I have tried many things but nothing gives zoom access to the camera!

Please explain why this is so and has anyone looked into this as abut in the OS?

How can this be resolved quickly?

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apps not showing up in Microphone/camera access list in system preferences

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.