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Keyboard is zoomed in when trying to create new mail account

I just got my iPhone 11Pro. I'm trying to add my google and yahoo mail accounts, but when the screen comes up for me to enter my email, the keyboard that comes up is at the top of the screen and it's almost like it's zoomed in, so I can't actually access the full keyboard. I've tried to rotate the phone so it might comes full view, but it doesn't rotate anything when I do that (rotation lock is not on). What am I missing here??

iPhone 11 Pro, iOS 13

Posted on Feb 5, 2020 11:14 AM

Reply
1 reply

Feb 8, 2020 10:20 AM in response to Fairybug

Hello Fairybug,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are unable to setup accounts for the Mail app on your new iPhone, as the keyboard is unexpectedly zoomed in. To help with this, please restart your iPhone and test your issue again and see if this is related to zoom features of your iPhone:



Restart your iPhone

If your Home screen icons are magnified on your iPhone, iPad, or iPod touch

Zoom in on the iPhone screen



Cheers!

Keyboard is zoomed in when trying to create new mail account

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