Would I be entitled to a refund?

So I bought a ipad 3 from kogan to use with my yamaha keyboard piano for $200. Got it today, set it up only to find out its basically useless now. Pretty much every app require IOS 10+ The ipad 3 can't go higher than 9.3.5.

Australian consumer law says that a store or seller MUST provide a repair, replacement or refund if an item is faulty or significantly not as described. For example, if you bought a dress online and it arrived with a stain on it, the item could reasonably be considered faulty.

I therefore consider the ipad as defective/faulty since I can't use it since nothing works the the pos thing.

Posted on Feb 5, 2020 9:43 PM

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2 replies

Niel

Level 10

741,809 points

Feb 5, 2020 9:53 PM in response to MatthewKai

Ask the Kogan staff. If you're entitled to one, you'd need to do this to get it anyway.

(178602)

MichelPM

Level 10

81,535 points

Feb 6, 2020 1:45 AM in response to MatthewKai

Since the iPad, itself, is not defective and there are still some apps still available for iOS 9 in the iOS App Store, just not the more popular ones that you may want to use with that iPad, I think your position is going to be a difficult/debatable one.

It was up to you to do your own research on this iPad before you purchased.

Good Luck!

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Would I be entitled to a refund?