iPhone restore trouble

Hey there Alma_1993, 

Thank you for posting in the Apple Support Communities. I understand your iPhone 7 is not starting up past the Apple logo screen, and is prompting you to restore your device.

You’ll want to follow the steps below:

“Restart your device

If you see the Restore screen, restart your device:

• Press and hold both the Side (or Top) button and the Volume Down button until you see the Apple logo. 

Reinstall iOS or iPadOS

If you still see the Restore screen after you restart, you need to reinstall iOS or iPadOS:

• On your Mac, make sure that you’ve installed the latest software updates (including iTunes if you have MacOS Mojave or earlier). Or on your Windows PC, make sure that you’ve installed the latest version of iTunes.
• Connect your device to your computer using the cable that came with your device. You should see this message: There’s a problem with the [your device name] that requires it to be updated or restored.
• Click Update (not Restore) to reinstall iOS or iPadOS and keep your personal data.” 

You’ll find more information regarding these steps linked below.

• If you see the Restore screen on your iPhone, iPad, or iPod touch

Let us know how it goes.

Have a good one!