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Malc007 Author

Level 1

8 points

Can't access my music.

I have de-authorised three computers and still iTunes will not authorise my new Mac mini!

Mac mini 2018 or later

Posted on Feb 6, 2020 10:49 AM

Top-ranking reply

jeremy_v

Community Specialist

Posted on Feb 9, 2020 9:50 AM

Hey Malc007,

I see that you're having trouble authorizing your Mac mini. I'll be happy to help out.

Are you receiving an error that you can't authorize any new devices? If so, you may want to consider deauthorizing all computers, if you haven't already, then see if you can authorize the Mac mini. The steps for deauthorizing all computers is here: Authorize a Mac to play iTunes Store purchases - Apple Support.

If you're not receiving any sort of error at all when authorizing the Mac mini, try doing the same steps in safe mode: Use safe mode to isolate issues with your Mac - Apple Support.

If you're still having trouble, let us know what exactly happens when you try to authorize the Mac mini.

Cheers!

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Can't access my music.

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