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Frozen iPhone X

My iPhone X won't unfreeze even after it has had been turned on and off or even a factory reset. It is now frozen on a white screen saying 'Swipe up to recover'. What is the problem?

iPhone X, iOS 13

Posted on Feb 7, 2020 11:02 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 7, 2020 4:31 PM

Force reboot the device -  Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

1 reply

Frozen iPhone X

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