How to remove activation lock with unknown apple id
My daughter passed away, nobody knows the associated apple I'd for her ipad mini, I would like to be able to use her ipad to speak with my grandkids. How do I get rid of the activation lock?
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My daughter passed away, nobody knows the associated apple I'd for her ipad mini, I would like to be able to use her ipad to speak with my grandkids. How do I get rid of the activation lock?
Apple normally will not unlock a device without a copy of the original purchase receipt.
If you want, you can try to take the device, and a photo ID to the nearest Apple Store. Also take a copy of the death certificate and a copy of the will or a document that shows you inherited it.
How to request access to a deceased family member's Apple accounts - Apple Support
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple ID Support (2) https://support.apple.com/en-us/HT204169
Apple normally will not unlock a device without a copy of the original purchase receipt.
If you want, you can try to take the device, and a photo ID to the nearest Apple Store. Also take a copy of the death certificate and a copy of the will or a document that shows you inherited it.
How to request access to a deceased family member's Apple accounts - Apple Support
or contact Apple ID Support. They will need to see the original purchase receipt/paperwork also.
Apple ID Support (2) https://support.apple.com/en-us/HT204169
Additional info: I bought it for her as a gift a few years ago, no longer have the receipt. However I get billed monthly by AT&T for LTE services. Please help me remove the lock.
How to remove activation lock with unknown apple id