iPad update FUBAR

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iPad update FUBAR

Tried to used my iMac 2008 to update my iPad Pro with latest software(per Apples suggestion BTW). No w the iPad will not update and -not- restart(keeps looking for Itunes when I restart it? I have a backup stored of the iPad on the iMac but WTF - what do I do next???

iPad Pro, iOS 12

Posted on Feb 10, 2020 3:02 PM

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Answer 1

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QuickPost

Level 10

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Feb 10, 2020 3:18 PM in response to LDunn

Hello,

An iMac (2008) can only run macOS 10.11 El Capitan. In order to synchronize an iPad Pro to your iMac, your iMac must run macOS 10.15 Catalina. Unfortunately your iMac is not compatible with macOS 10.15. You cannot synchronize, restore, or update your iPad with your legacy iMac model.

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Answer 2

MichelPM

Level 10

81,306 points

Feb 10, 2020 4:48 PM in response to LDunn

zmclearan is incorrect about this.

If your Mac is running Mac OS X 10.11.6, El Capitan, the recent version of iTunes is supported on this version of the Mac OS, which will update your iPad to the latest iPadOS.

If you still have issue using the latest version of iTunes with OS X 10.11.6 El Capitan, , this older version of iTunes is also still supported with iPadOS.

Here is a link to the older 12.6.5 version for download found in this Apple weblink.

iTunes 12.6.5 found here.

https://support.apple.com/en-gb/HT208079

iTunes 12.6.5 for the Mac requires OS X El Capitan

I have used both of these versions to update my wife's iPad to iPadOS and all my iMacs are running OS X 10.11.6 El Capitan.

I had NO issues.

I hope this reaches you and this works for you as it has worked for me.

Best of Luck to You!

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