My iPad Pro no longer connecting to Ubiquiti Unifi network

I have used my iPad at the local cafe for ages. Since last Thursday I have continually got an incorrect password notice when trying to connect tot the wifi. The cafe owner uses Ubiquiti Unifi and we get a numeric code to get access. I am using OS 13.3.1, but was having the problem with the previous 13.3 version. Today I was able to connect with an older iPad Pro, but still not with the newer one.

Any suggestions?

iPad Pro, iOS 13

Posted on Feb 11, 2020 3:12 AM

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2 replies

QuickPost

Level 10

103,437 points

Feb 11, 2020 10:14 AM in response to Marquedefabrique

Hello,

Try resetting iPad's network settings in Settings > General > Reset > Reset Network Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Feb 11, 2020 7:08 PM in response to QuickPost

Thanks for the prompt reply. Unfortunately I had already tried that and the problem remained.

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My iPad Pro no longer connecting to Ubiquiti Unifi network

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