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Nicholeuk123 Author

Level 1

5 points

Missing Word Files

Hi all,

I have logged on to my MacBook Pro (running Mojave Version 10) and I am missing hundreds of word documents including entire folders from my desktop etc. I have no idea what I did but I am panicking. When I go to 'recent', I can see them but I get the error "This document is either deleted or not currently accessible." I have used finder to search and the trash- not in either.

In word, I often get this message Do you want to delete the document “XYZ” which was removed from iCloud on another device? Could I possibly have mass deleted the files?

Any ideas? Thank you

Posted on Feb 11, 2020 3:50 AM

Top-ranking reply

leroydouglas

Community+ 2024

Level 10

188,472 points

Posted on Feb 11, 2020 7:20 AM

Nicholeuk123 wrote:

Hi all,

I have logged on to my MacBook Pro (running Mojave Version 10) and I am missing hundreds of word documents including entire folders from my desktop etc. I have no idea what I did but I am panicking. When I go to 'recent', I can see them but I get the error "This document is either deleted or not currently accessible." I have used finder to search and the trash- not in either.

In word, I often get this message Do you want to delete the document “XYZ” which was removed from iCloud on another device? Could I possibly have mass deleted the files?

Any ideas? Thank you

Mojave 10 (?) do you mean macOS 10.14.6

what changed, did you just upgrade? From what macOS?

Did you activate Desktop & Documents in the iCloud?

Add your Desktop and Documents files to iCloud Drive - Apple ...

How to Disable iCloud Desktop & Documents on Mac ...

Use Time Machine to restore deleted files or older files - Apple Support https://support.apple.com/en-us/HT209152

Restore items backed up with Time Machine on Mac - Apple Support https://support.apple.com/guide/mac-help/restore-files-mh11422/mac

Revert your Mac to a previous macOS version - Apple Support

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Missing Word Files

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