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As I start to install the program, this popup appears, looking around the computer, no iCloud problems are notified. However, as soon as the popup is dismissed with the "ok" button, and the installation is finished (that also means after activating the license), the program crashes at startup. What can I do to fix this?
The program I am talking about is SPSS 26
MacBook Pro 13", macOS 10.15
Hey there giancarlo230,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues with an app you’ve installed not working as expected that seems related to an alert about iCloud Drive. I’ll be happy to help with this.
For the issues between the app and iCloud, make sure your Mac is completely up to date. This link can help:
How to update the software on your Mac
Once you do that, go through the following links for some steps that can help with the issue with the app:
If an app won't run or install on your Mac after you upgrade macOS
If an app freezes or quits unexpectedly on Mac
You may also want to see if the issue continues in safe mode or a new user account as well:
Use safe mode to isolate issues with your Mac
How to test an issue in another user account on your Mac
Regards.
Hey there giancarlo230,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues with an app you’ve installed not working as expected that seems related to an alert about iCloud Drive. I’ll be happy to help with this.
For the issues between the app and iCloud, make sure your Mac is completely up to date. This link can help:
How to update the software on your Mac
Once you do that, go through the following links for some steps that can help with the issue with the app:
If an app won't run or install on your Mac after you upgrade macOS
If an app freezes or quits unexpectedly on Mac
You may also want to see if the issue continues in safe mode or a new user account as well:
Use safe mode to isolate issues with your Mac
How to test an issue in another user account on your Mac
Regards.
Uninstall anti virus / softwares from Mac most probably the app is crashing due to it , reinstall Mac OS https://support.apple.com/en-in/HT204904
I followed all the instructions on all the links, however the problem still remains.
Thanks for the reply
I uninstalled the antivirus, but nothing changed, I had to erase the entire hard drive and install a previous version of Mac OS. But now it works
iCloud Drive may not work properly. Please check the iCloud preference pane.
