Apple ID request for password every time I put on my ipad

I am almost gone demented as I get a pop up to request my Apple ID password for AN OLD EMAIL every time I put on my iPad. It keeps coming up. I have locked the account. I just cannot get rid of it.

iPad, iOS 10

Posted on Feb 12, 2020 10:29 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2020 11:29 AM

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.


 Purchase History Review. https://support.apple.com/en-us/HT204088

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Question marked as Top-ranking reply

Feb 12, 2020 11:29 AM in response to Brazen6

Check the App Store and iTunes Store to see if there are any updates for apps/purchases. A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired. If necessary, check your purchases history to see which apps/purchases weren’t made by the current ID.


 Purchase History Review. https://support.apple.com/en-us/HT204088

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Apple ID request for password every time I put on my ipad

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