Factory reset for new iPhone 8
I received a new iPhone 8 as an upgrade to a company phone. I began setting up as a New Phone, updated the iOS to 13.3.1. Got to "Software Update Complete" select Continue and see a screen stating...
Installing configuration from “my company...Inc.”
Profile installation Failed
The profile “Microsoft.Profiles.MDM” must
be installed interactively.
I cannot go forward or backward from here to do anything. When I try the fix that includes accessing the Recovery Mode screen and I select Restore from iTunes I get "There was a problem downloading the software for the iPhone "iPhone". Make sure your network settings are correct and your network connection is active, or try again later." Is this because i started the install on iTunes on my home laptop last night and then tried to restore it using iTunes on my work laptop today?
Very frustrated right now. I just want to go back to when I took it out of the box and set up as a new phone.
iPhone 8