Cannot Convert Adult Account to Child Account - Server Error
I am unable to convert an adult account to a child account. The adult account is part of a family sharing group. When following the entire process of changing the birthdate and Approve Request email for the family organizer, I receive the error "Cannot change date of birth. The date of birth for "Name" count not be changed because of a server error. Try Again" I have contacted Apple support twice with no resolve. Has anyone else been successful at resolving this issue?