Family sharing. After removal Minecraft - it’s requires payment

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artem2020 Author

Level 1

8 points

Family sharing. After removal Minecraft - it’s requires payment

I have used family sharing. One month ago, Minecraft began work incorrect on the one of the members phone. So I delete the game. But when I try to download Minecraft, it requires payment. What I have to do? Help service not available.

help me please.

iPhone X, iOS 13

Posted on Feb 12, 2020 11:30 PM

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Answer 1

Feb 13, 2020 1:39 AM in response to artem2020

Check the following

The payment method that you are adding is of the same country as that of App Store Country on your iPhone
You have valid payment plan / debit / credit card from an authorised bank from the same country
Payment methods that you can use with your Apple ID - Apple Support

If you can't choose None when you edit your Apple ID payment information

If you have an unpaid balance or payment due
If you have a subscription that automatically renews
If you're using the iTunes Store or App Store for the first time
If you are not in the country or region you’re creating an Apple ID for
If you changed your country or region
If you're a part of Family Sharing

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Answer 2

artem2020 Author

Level 1

8 points

Feb 13, 2020 5:45 AM in response to SravanKrA

I have no any problems with payment and I have no unpayment bills. Moreover,

all other members have no such problem. Only one of them. And in the beginning Everybody download the game. But after deleting the game, on one iPhone, I can’t download it fo free.

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Answer 3

anypats

Level 7

21,345 points

Feb 13, 2020 10:11 AM in response to artem2020

When in the App Store select your profile (in the upper right corner), select Purchased, then select the person that originally bought it and you should have the option to download it.

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Family sharing. After removal Minecraft - it’s requires payment

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