You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my iPhone is stuck in switch control mode and won’t let me swipe up to enter my passcode

How do I force reset my iPhone accessibility switch control feature

iPhone XS Max, iOS 13

Posted on Feb 13, 2020 11:16 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2020 9:12 AM

Hello mickel48,


Thank you for posting in the Apple Support Communities. I understand that your iPhone display is frozen on a Switch Control, and I'd love to assist you.


First, try restarting your iPhone normally: Restart your iPhone


If you're unable to restart it, try force restarting it: Force restart iPhone


After it restarts, you can use these steps to adjust your switches, if needed: Use Switch Control to navigate your iPhone, iPad, or iPod touch


I hope this information is useful. Kind regards.

1 reply
Question marked as Top-ranking reply

Feb 16, 2020 9:12 AM in response to mickel48

Hello mickel48,


Thank you for posting in the Apple Support Communities. I understand that your iPhone display is frozen on a Switch Control, and I'd love to assist you.


First, try restarting your iPhone normally: Restart your iPhone


If you're unable to restart it, try force restarting it: Force restart iPhone


After it restarts, you can use these steps to adjust your switches, if needed: Use Switch Control to navigate your iPhone, iPad, or iPod touch


I hope this information is useful. Kind regards.

my iPhone is stuck in switch control mode and won’t let me swipe up to enter my passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.