Pop up
The Apple Music app keeps popping up on my screen asking me to log in. When I type my password, it pops up again immediately after. When I try to force the app to quit, the pop-up is still there and the app won’t close.
MacBook, macOS 10.15
User profile for user:
Joseph_S.
User level:
Community Specialist
Hello hallie275,
Welcome to the Apple Support Communities, and I understand there's a popup requesting the Apple ID password. I'll do what I can to help.
Here are some suggestions:
- Verify if you're able to sign in to other services that require your Apple ID, like the App Store or the Apple ID website: Manage your Apple ID - Apple
- This might be related to the connection to Apple services which is required when checking the password for the Apple ID: If you can't connect to the App Store, iTunes Store, or other Apple services
- Restart your iPhone
Kind regards.