iphone is disabled connect to itunes

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Level 1

8 points

iphone is disabled connect to itunes

my son has locked himself out of his phone and now its saying iPhone is disabled connect to iTunes,

I have tried connecting to iTunes but the computer isn't registering his phone I have also tried find my iPhone but the phone needs to be connected to the internet which I am unable to do, has anyone got any suggestions please

iPhone 6, iOS 12

Posted on Feb 14, 2020 4:12 AM

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Answer 1

Top-ranking reply

kb1951

Level 10

125,255 points

Feb 14, 2020 4:37 AM in response to Louize83

Just to be clear, you tried this: https://support.apple.com/en-us/HT204306

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Answer 2

kb1951

Level 10

125,255 points

Feb 14, 2020 4:13 AM in response to Louize83

See if this helps: https://support.apple.com/en-us/HT204095

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Answer 3

Louize83 Author

Level 1

8 points

Feb 14, 2020 4:31 AM in response to kb1951

thanks but it says I need to unlock the phone which I cant do

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iphone is disabled connect to itunes

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