Is there a solution for this issue ?
ive had my iPhone XS for 16 months. Went to an att store and they suggest I turn it in to the insurance plan I carry on the phone.
what makes this situation even worse is I paid $1000 for this phone. Att is giving them away free now with a 30 mo plan.
iPhone 11 is $699. I’ve paid $533 so far.
post purchase dissonance to the max.
Hello Rhythmatician,
Thank you for using Apple Support Communities! I understand that you're hearing distorted sound on your iPhone XS. I can understand the frustration with having a device that doesn't work as expected, and would be happy to help point you towards a resolution.
Is there accidental damage to the iPhone, has it come in contact with liquid, or was a hardware issue identified leading ATT to recommend that you file an insurance claim on the iPhone? If none of those scenarios apply, I suggest following the troubleshooting steps outlined in the resources below:
If you're still not hearing sound properly, consider visiting an Apple Store or Apple Authorized Service Provider for further diagnosis:
Take care.
Hello Rhythmatician,
Thank you for using Apple Support Communities! I understand that you're hearing distorted sound on your iPhone XS. I can understand the frustration with having a device that doesn't work as expected, and would be happy to help point you towards a resolution.
Is there accidental damage to the iPhone, has it come in contact with liquid, or was a hardware issue identified leading ATT to recommend that you file an insurance claim on the iPhone? If none of those scenarios apply, I suggest following the troubleshooting steps outlined in the resources below:
If you're still not hearing sound properly, consider visiting an Apple Store or Apple Authorized Service Provider for further diagnosis:
Take care.
Ear speaker on iPhone XS sounds distorted like its blown.
