iOS 13.3.1, Safari: Can’t scroll past first page of PDF
I cannot scroll past the first page of a PDF opened in Safari, iOS 13.3.1
iPad Pro, iOS 13
I cannot scroll past the first page of a PDF opened in Safari, iOS 13.3.1
iPad Pro, iOS 13
I get PDF is a complex format; but I’m not trying to create a form or anything. I just want to see the entire document in the browser, like on a PC using Chrome—or on my iPhone (I have no problem opening the PDF, scrolling through the document, or opening hyperlinks in that PDF using Safari on my iPhone.) I have a hard time believing the first page is visible, but page two is just too complex.
Yes, the two issues are probably related. As I’ve I futzed around, I’ve “accidentally” resolved the issues—without knowing how, so I cannot replicate the “fix”.
So, this is the latest: Trying to resolve the other problem re. hyperlinks, I touch and hold a hyperlink, options appear (of which “Copy” is one), I select “Copy” (not knowing what I’m copying—the URL, the text, etc.), I open a new, select “Paste and Go” (in the address bar), and the ENTIRE document opens. My attempt to fix one problem uncovered a workaround for the other problem.
Silly.
I get PDF is a complex format; but I’m not trying to create a form or anything. I just want to see the entire document in the browser, like on a PC using Chrome—or on my iPhone (I have no problem opening the PDF, scrolling through the document, or opening hyperlinks in that PDF using Safari on my iPhone.) I have a hard time believing the first page is visible, but page two is just too complex.
Yes, the two issues are probably related. As I’ve I futzed around, I’ve “accidentally” resolved the issues—without knowing how, so I cannot replicate the “fix”.
So, this is the latest: Trying to resolve the other problem re. hyperlinks, I touch and hold a hyperlink, options appear (of which “Copy” is one), I select “Copy” (not knowing what I’m copying—the URL, the text, etc.), I open a new, select “Paste and Go” (in the address bar), and the ENTIRE document opens. My attempt to fix one problem uncovered a workaround for the other problem.
Silly.
The first recommendation didn't work. The rest of the recommendations sound highly unnecessary. Why can't the effing thing just work the way it's supposed to? I might as well throw the iPad in the trash and get a Windows laptop.
Try double clicking the Home button or swipe up from the bottom of the screen and swipe Safari upwards. Go to Settings/Safari and clear History and Website Data. Open Safari and test.
Safari - Clear the history and cookies on your iPhone, iPad, or iPod touch. https://support.apple.com/en-us/HT201265
Safari website data on your iPhone or iPad - How to clear. https://www.imore.com/how-to-view-history-clear-website-data-cookies
Try a restart.
Restart your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201559
Try a forced restart.
Reset Device. https://support.apple.com/en-us/HT201412
If necessary
Hard reset. https://www.wikihow.com/Hard-Reset-an-iPhone
Do a backup and try a factory reset. Then restore from your backup.
Restore to Factory setting. https://support.apple.com/en-us/HT201252
Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184
Given your other current question concerning embedded links within PDF documents, I suspect you have a problem with compatibility of your PDF files with the basic native PDF capabilities of iPadOS.
PDF is a complex (not simple) document format - and not all PDF readers are equal. Comparing your expectations of a Windows PC Application with that of native iPad functionality is perhaps unwise. Choose a full-featured PDF App for your iPad and you might get closer to your expectations of “just work the way it’s supposed to”.
iOS 13.3.1, Safari: Can’t scroll past first page of PDF