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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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My airpod case wont stay closed

My AirPods case will not stay closed when I go to close it, it pops back open.

iPhone 6s, iOS 13

Posted on Feb 14, 2020 4:15 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2020 7:24 AM

Hello, and welcome to Apple Support Communities.


From what I've read is that your Apple Case isn't closing correctly when the AirPods are placed in them. I'd like to help. Check the inside of your case for any debris or dirt: How to clean your AirPods and EarPods If there is anything that prevents the AirPods from fitting correctly of the case, use the link I've provided to clean them and the case.


Do you see any damage of where the case closes or has the case been dropped?


Keep me updated.


Cheers!

1 reply
Question marked as Top-ranking reply

Feb 17, 2020 7:24 AM in response to raccoon_food

Hello, and welcome to Apple Support Communities.


From what I've read is that your Apple Case isn't closing correctly when the AirPods are placed in them. I'd like to help. Check the inside of your case for any debris or dirt: How to clean your AirPods and EarPods If there is anything that prevents the AirPods from fitting correctly of the case, use the link I've provided to clean them and the case.


Do you see any damage of where the case closes or has the case been dropped?


Keep me updated.


Cheers!

My airpod case wont stay closed

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