You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook Air - Only able to access some website - others not responding

Hi folks,


Recently my MacBook Air has become very limited for use on the internet.


I'm able to still access a few websites, such as Yahoo mail, but the majority, such as the BBC are sending a message that the server is not responding.


My internet connection is fine, for example I'm able to post this request for help via my work laptop.


I was thinking of making an appointment with the Apple Store, but thought i might ask here 1st in case it was something simple.


Any ideas?

MacBook Air 11", OS X 10.10

Posted on Feb 16, 2020 3:46 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2020 11:42 AM

You could try & see if this helps diagnose issue:


• Use Wireless Diagnostics on your Mac - Apple Support

https://support.apple.com/guide/mac-help/use-wireless-diagnostics-mchlf4de377f/mac


This article can be useful across system ^ versions by choice in article header.


• How to use Apple Hardware Test on your Mac - Apple Support

https://support.apple.com/en-us/HT201257


And then there's Safe mode, to start (login, sometimes twice) and then if

nothing else, simply re-start to exit safe mode. ~ It helps fix things, at that.


• Use safe mode to isolate issues with your Mac - Apple Support

https://support.apple.com/en-us/HT201262


While there may be other things to try, I'm not thinking any just now.



Similar questions

2 replies
Question marked as Top-ranking reply

Feb 16, 2020 11:42 AM in response to Henry-Vee

You could try & see if this helps diagnose issue:


• Use Wireless Diagnostics on your Mac - Apple Support

https://support.apple.com/guide/mac-help/use-wireless-diagnostics-mchlf4de377f/mac


This article can be useful across system ^ versions by choice in article header.


• How to use Apple Hardware Test on your Mac - Apple Support

https://support.apple.com/en-us/HT201257


And then there's Safe mode, to start (login, sometimes twice) and then if

nothing else, simply re-start to exit safe mode. ~ It helps fix things, at that.


• Use safe mode to isolate issues with your Mac - Apple Support

https://support.apple.com/en-us/HT201262


While there may be other things to try, I'm not thinking any just now.



Macbook Air - Only able to access some website - others not responding

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.