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Level 1

4 points

Screen is black

The screen is completely black and doesn’t restart. It is possible to answer the phone if there is an incoming call by swiping, but the screen remains black.

iPhone 6

Posted on Feb 16, 2020 10:46 AM

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Miss Smartie Partie

Level 4

2,943 points

Posted on Feb 17, 2020 6:27 PM

If the phone is on but the screen is black, your only option is to get the phone serviced: https://getsupport.apple.com

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Screen is black

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