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Level 1

5 points

why does my screen turn black on my Xr when I'm on a call

Why does my screen turn black on my Xr phone when I'm on a call?

Posted on Aug 13, 2020 9:31 AM

Top-ranking reply

Level 10

208,662 points

Posted on Aug 13, 2020 9:34 AM

That's the Proximity Sensor activity.

When you move your device close to your ear the screen goes black, but when you take the device away from your ear, the screen should reappear.

Regards

Giulio

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