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iPad iMessage/FaceTime Login

I purchased my iPhone 11 and iPad (7th Gen) together, and they are both linked to my Verizon plan. However, my iPad will not let me login to my iMessage or FaceTime app. I'm not able to login through either app or in the settings menu. No matter which one I try to login from I get the following error:


FaceTime Activation: An error occurred during activation. Try again.


I have tried multiple things, but haven't found a solution online or in the forums.

Posted on Feb 16, 2020 11:47 AM

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Question marked as Best reply

Posted on Feb 16, 2020 12:20 PM

Messages - If you get an error when trying to activate iMessage or FaceTime. https://support.apple.com/en-us/HT201422


Messages Troubleshooting. https://support.apple.com/en-us/HT204065


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201559


Try a forced restart.


Reset Device. https://support.apple.com/en-us/HT201412


If necessary


Hard reset. https://www.wikihow.com/Hard-Reset-an-iPhone


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting. https://support.apple.com/en-us/HT201252


Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184


1 reply
Question marked as Best reply

Feb 16, 2020 12:20 PM in response to Capt_Boeing787

Messages - If you get an error when trying to activate iMessage or FaceTime. https://support.apple.com/en-us/HT201422


Messages Troubleshooting. https://support.apple.com/en-us/HT204065


Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch https://support.apple.com/en-us/HT201559


Try a forced restart.


Reset Device. https://support.apple.com/en-us/HT201412


If necessary


Hard reset. https://www.wikihow.com/Hard-Reset-an-iPhone


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting. https://support.apple.com/en-us/HT201252


Backup - Restore your device from an iCloud or iTunes backup. https://support.apple.com/en-us/HT204184


iPad iMessage/FaceTime Login

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