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Computer is not authorised

My computer is listed in devices for Apple however I want to down load books from the iCloud but when I try the message pops up saying ‘your computer is not authorised’. When I try and authorise the computer it then tells me there are too many computers ( 5).

I feel like I’m going around in circles!!!

MacBook Air 13", macOS 10.14

Posted on Feb 16, 2020 8:39 PM

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Question marked as Top-ranking reply

Posted on Feb 17, 2020 10:34 AM

The article below explains devices/computers associated with the various Apple Stores such as the App Store and iTunes and the limits. The article also has instructions for removing and adding authorized devices/computers.


View and remove your associated devices for purchases - Apple Support

4 replies

Feb 17, 2020 3:47 AM in response to Kez1480

You can only have five devices authorized under the same Apple ID. You'll have to remove one device from your Apple ID Account to authorize the current one assuming you really do have five devices authorized. Please see this read: https://support.apple.com/en-us/HT205064 As the link shows, you'll need to sign in here https://appleid.apple.com/#!&page=signin to make the change.

Feb 17, 2020 6:51 AM in response to Kez1480

Your Mac is synced with different devices , remove your Mac see the details in the article https://support.apple.com/en-in/guide/mac-help/mchlada1d602/10.15/mac/10.15

The error that shows computer is not authorised , because your Apple ID and password is different and you used their Apple ID and password to sync you'r Mac with other devices .

once the Mac is removed use your Apple ID and password to download books see the article https://support.apple.com/en-in/HT201478

Computer is not authorised

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