Health App / Activity App not syncing with my Apple Watch

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Level 1

4 points

Health App / Activity App not syncing with my Apple Watch

My Health App and Activity App on my iPhone stopped syncing with my Apple Watch this morning.

I have an iPhone 8 iOS 13.3.1 and an Apple Watch 3

I've turned my watch off and back on and also the same for my phone. Checked settings that I found on a discussion here:

Make sure the following features are enabled: Open the Settings app > Privacy > Motion & Fitness > Turn on Fitness Tracking and Health (do the same with your watch) On the same Privacy page, tap on Location Services > System Services > enable Calibration & Distance.

The settings are all correct.

Any suggestions are appreciated.

Jan

Apple Watch

Posted on Feb 17, 2020 9:17 AM

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Answer 1

JustJan2 Author

Level 1

4 points

Feb 17, 2020 10:45 AM in response to JustJan2

Problem Solved

I noticed that my watch wasn't getting my text messages. I turned off my watch "again" (I did this previously) and this time when I turned it back on my watch was syncing with my phone ... all is well.

It annoyed me that turning off & on again didn't work the first time. Many problems will get fixed by only having to turn off the device and then back on.

Oh well ...

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Answer 2

JustJan2 Author

Level 1

4 points

Feb 17, 2020 9:47 AM in response to Community User

fieryjack = I tried this and that didn't help anything.

I may not have made myself clear with my first post. My activity app on my watch is correct and updating correctly, it's just not syncing with the activity app and health app on my iPhone.

It was working for awhile this morning but for some reason quit syncing with my phone.

Thank you for your reply.

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Answer 3

Feb 17, 2020 9:27 AM in response to JustJan2

You can try this;

Close the Activity app on the iPhone

On your watch: go the Home screen

(single press of the Digital Crown) and tap on

the Activity app icon (coloured rings).

Press firmly on the screen > tap on Change

your Move Goal > change the goal.

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Health App / Activity App not syncing with my Apple Watch

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