HomeKit Invitation Spinning Wheel of Death

This issue has been ongoing, forever! Probably at least 2 years that I've had it.


My wife and I formerly shared an iCloud Account. Once Family Sharing was introduced we got our own accounts. We use an AppleTV 4K as our Home Hub.


But, I cannot invite her to our HomeKit Home. If I send her an invite, when she tries to accept it simply spins and spins, eventually downgrading me to a guest and she still can't control the home which then forces us to set everything up all over again. The same thing occurs if the HomeKit Home is created under her iCloud account and then the invitation is sent from her to me.


I can create the HomeKit Home under either account (my wife's or mine) and invite our daughters without any issue. It seems like it is just a conflict between my iCloud account and my wife's.


Really wish Apple would come up with a resolution for whatever artifact it is in our iCloud accounts that creates this problem.

Apple TV 4K, tvOS 13

Posted on Feb 17, 2020 10:58 AM

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Feb 19, 2020 3:18 PM in response to gregas14

Hey there, gregas14.


Welcome to the Apple Support Communities. I understand that you are unable to invite your wife to your HomeKit. I’d like to lend a hand. 


First, please test to see if you are able to invite anyone else to your Home. 


Then, make sure your device, and your wife’s device, are both up-to-date: Update your iPhone, iPad, or iPod touch 


If the issue persists, try the following steps.


  1. Restart both your and your wife’s device. Restart your iPhone 
  2. Restart the device that is your Home Hub. 
  3. Restart your Wi-Fi router or modem. 
  4. Disconnect and reconnect to your Wi-Fi network on both devices. How to forget a Wi-Fi network on your iPhone, iPad, iPod touch, or Mac 


Also, consider the following questions.



Don’t hesitate to respond if you have further questions. 


Best wishes. 

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HomeKit Invitation Spinning Wheel of Death

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