Phone call and emails from “Apple support” saying there was a breach in my account

Hello. I got an email and phone call from “apple support” saying there was a breach in my account. Can you check if this is real please




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iPhone 11 Pro Max, iOS 13

Posted on Feb 17, 2020 12:03 PM

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Posted on Feb 17, 2020 12:05 PM

Apple does not make such calls, or send emails stating the account is locked.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Question marked as Top-ranking reply

Feb 17, 2020 12:05 PM in response to shiela65

Apple does not make such calls, or send emails stating the account is locked.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

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Phone call and emails from “Apple support” saying there was a breach in my account

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