Failed to open a session on the 'device"

Found a soulution - this worked

Open your scanner

1. Connect your scanner to your Mac, plug it in, and turn it on.
2. Choose Apple menu  > System Preferences, then click Printers & Scanners.
3. fSelect your scanner in the list at the left, then click Open Scanner on the right.
4. If your scanner is also a printer, you may need to click Scan on the right before you can click Open Scanner.
5. If you don’t see an Open Scanner button, you may need to set up your scanner, or check the documentation that came with your scanner to see how to perform scans.

yes - Tried the following:

System Preferences - Printers and Scanners - removed scanner using "-" - then restarted CPU - same message Failed to open a session on the 'device"

Neat software has aborted several times

I have MacOS 10.15.3 brand new 2019 IMAC. I used NEAT scan software on my 2006 IMAC (Sounds like a hair dryer).

I did see this article

https://support.neat.com/downloads/download-neat-scanner-drivers-for-windows-or-mac

I am not going back a OS version.

NEAT scanner verion on our 2006 IMAC

2007--2013 Version 4.1.1

I have a NEAT desktop

https://support.neat.com/neatdesk/neat-desk-getting-started

See attachment

Downloaded VueScan on my IMAC. Not Compatable with my Neat Scanner.

Any idea's?

no, Does anyone know of a scanner software product that is compatable with our NEAT scanner?

yes