Frozen MacBook Pro

My MacBookPro is two weeks old.


I was typing an email and the laptop froze. Couldn't type anything else and the beach ball appeared and has been going for half an hour.


I have start up screen and can use the mouse to wave the beachball around. I have the password window but can't enter a password and there is a Cancel circle but can't cancel.


I would normally power off and then power on but there is no power off button. Can anyone help please?

MacBook Pro 13", macOS 10.14

Posted on Feb 17, 2020 12:05 PM

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Frozen MacBook Pro

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