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Hi. An app of mine needs to be updated but when I try to update it, it says it cannot be updated because either the Apple ID used to purchase it is refunded or different. Is there any way I can successfully update this app without having to delete it?

Posted on Feb 17, 2020 6:50 PM

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Question marked as Top-ranking reply

Posted on Feb 17, 2020 7:57 PM

Check your purchases history to see if the app is there. If not, deleting it, and downloading it again is the only way to update it.


 Purchase History Review. https://support.apple.com/en-us/HT204088


If it is in your Purchases History, try signing out of the App Store, and back in to see if you can update it.




2 replies
Question marked as Top-ranking reply

Feb 17, 2020 7:57 PM in response to yonathan242

Check your purchases history to see if the app is there. If not, deleting it, and downloading it again is the only way to update it.


 Purchase History Review. https://support.apple.com/en-us/HT204088


If it is in your Purchases History, try signing out of the App Store, and back in to see if you can update it.




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