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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Recently, when I try to update some apps, I get a prompt saying that the particular app cannot be updated because it was refunded or purchased with another Apple ID.
This is strange and confusing because I have no other Apple ID besides the one I’m using and these same apps have always updated without any trouble in the past until now.
Please I need help.
iPhone 6
Check your purchases history to see if the app is listed there. If it isn't, delete the app, and download it using your Apple ID. If it shows in your purchases history as an app you purchased, contact iTunes Support
Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Check your purchases history to see if the app is listed there. If it isn't, delete the app, and download it using your Apple ID. If it shows in your purchases history as an app you purchased, contact iTunes Support
Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.
Unable to Update some apps.
